St. Modwen Properties PLC
Herewith my general overview on the services you provide to ourselves:
Customer Service: excellent in terms of response times for emergency works. Planned works (non-emergency) are also dealt with in an excellent manner. Communication is very good.
Lead times and length of project: in terms of larger roofing projects the lead in times have been very good, often exceeded and all project works have been completed on time. Where works have taken longer than anticipated this has been due to factors not within Stormseal’s control.
Quality of Workmanship: all works have been completed to specification and always of a high quality.
Knowledge: we rely greatly on Stormseal’s level of roofing knowledge and expertise. In addition to actual works we also use Stormseal as our preferred contractor to undertake condition reports on our industrial portfolio as and when required.
Health and Safety: our company policy is to only use contractors who are approved on Contractor Plus, which Stormseal is. All job specific RAMS are made available prior to works commencing, and I have never been advised by any site managers that these have not been fully adhered to.
Price: Our policy is to obtain three quotes for all our works. Stormseal works remain competitively priced, and considered value for money.